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Intrinsic Telehealth: Unified Consultations Seamlessly Woven into Your Hybrid Practice Management System.

Expand Your Reach: Bridging Geographical and Language Barriers

iPractice is an Australian designed innovation committed to expanding high quality healthcare access across the nation and internationally. Our core objective is to deliver optimal multidisciplinary care, ensuring no patient is disadvantaged by location, complexity of care, or language barriers.

Key Pillars of Inclusive Telehealth:

Multi-Party Video Consultations (Up to Six Ways): Facilitate genuine multidisciplinary care by instantly connecting General Practitioners, Specialists, Allied Health professionals, and family members into a single, secure six-way video session. This capability eliminates geographical barriers, enabling seamless collaboration for complex case management and involving loved ones globally without the stress or guilt of physical absence.
Inclusivity by Design: We recognise the diversity of Australia’s population. Our automated language profile matching system pairs patients with healthcare providers who speak their preferred language, ensuring clearer communication and building stronger clinical connections.
Built on Digital Health Australia Standards: Our integrated video health system leverages the improvements made possible by Digital Health Australia's framework. This ensures that outpatient consultations whether in-clinic or virtual, are managed within a compliant, unified system, providing a superior patient and provider experience.
Consolidating Clinical Records: All multi-party video consults, including clinical notes and billing information, are managed within a single, secure patient record. This ensures record consistency regardless of the number of practitioners or modalities involved.

Real Time Virtual Waiting Room: Australia’s First Integrated Digital Clinic

iPractice is transforming patient flow with Australia’s first truly integrated, real-time Virtual Clinic (VC). This innovation moves beyond simple queue systems, providing practitioners with a genuine, dynamic digital waiting room experience that mirrors the efficiency of an in-clinic flow.

Core Benefits of the Real Time Virtual Clinic:

Smart Ringing Notification (No More Screen Staring): When the practitioner is ready, the system automatically sends a clear, audible ringing notification to both the Doctor and the patient, wherever they are on the platform. This eliminates the necessity for constant screen monitoring, allowing both parties to use their time productively until the exact moment the consultation begins.
Eliminate Waiting Time Anxiety: Patients no longer face ambiguity. They receive continuous, automated updates on their expected waiting time, reducing frustration and decreasing the likelihood of drop-offs before the consultation begins.
Dynamic Patient Flow Management: The VC provides a real-time dashboard view for the practitioner, showing who has arrived, who is ready, and the exact status of each patient—whether they are waiting, in-consultation, or require triage. This level of oversight ensures peak clinical efficiency and optimized time management.
Seamless Handover: When a patient enters the Virtual Waiting Room, they are automatically prepared for the video session. When the doctor moves them from the queue to the consult room, the transition is instantaneous, eliminating the cumbersome process of manually sending and joining external meeting links.
Optimized Walk-in and After-Hours Triage: The Virtual Clinic infrastructure is essential for managing unexpected demand, facilitating smooth walk-in load distribution, and enabling responsive, secure management of scheduled after-hours and urgent remote consultations.

Seamless Hybrid Scheduling: Unified Booking for In-Clinic and Video Telehealth.

iPractice delivers an unparalleled appointment management experience, eliminating the complexity and cost of external booking systems.

Key Automation and Sync Features:

Integrated Super Sync Calendar: Our core calendar automatically synchronizes with both Google Calendar and Microsoft Outlook Calendar. This two-way communication instantly prevents double-bookings across your professional and personal life.
Conflict Prevention: The system automatically identifies and blocks personal appointments from appearing as available consultation slots, ensuring maximum accuracy and minimizing the administrative burden of manually updating availability.
Unified Hybrid Booking: Manage all incoming appointments - whether scheduled online by the patient, booked over the telephone, or recorded as a walk-ins within a single, unified dashboard.
No Plugins Required: Because the scheduling functionality is intrinsic to our cloud-based Practice Management Software (PMS), you save time, effort, and financial resources by eliminating the need for costly third party plug-ins and administrative personnel dedicated to managing external systems.

Australian cloud native intrinsic video telehealth practice management software securely hosted on A

Zero IT Overhead: Upgrade to iPractice and End Costly Server and Legacy Software Maintenance.

iPractice.com.au is the definitive, latest cloud-based practice management software built specifically for the modern Australian healthcare landscape. Designed to entirely replace restrictive, high-maintenance legacy server-based Practice Management Software, iPractice provides a superior and instantly accessible digital environment. This modernization eliminates the capital expense and IT burden of maintaining local server hardware, allowing your practice to operate with agility, security, and scalability from any location. Our architecture is second to none, ensuring a seamless and reliable shift to contemporary digital operations.

The iPractice platform provides comprehensive clinical and administrative support for a broad and diverse range of medical professionals across Australia:

General Practitioners (GPs)
Medical Specialists
Physiotherapists and Allied Health Professionals
Psychologists and Psychiatrists

By migrating to our cloud-based platform, you gain immediate benefits including automatic updates, enhanced accessibility, and the confidence of hosting on IRAP Compliant Google Cloud infrastructure.